Does it cost me anything to use Zoom?
Confer are essentially hosting the event, and we have our own license.
What is the difference between webcast and a webinar?
Our webcasts are usually live events, filmed with professional cameras on-site as part of a face to face event that are broadcast through the Confer website using the YouTube streaming platform. Although we accept questions from viewers at home, these webcasts are slightly less interactive than a webinar session. Our webinars however, are more interactive and involve using 3rd party software (not directly accessed through our website). We are using Zoom software, where a group of attendees join the same ‘virtual room’ and can interact, talk, text chat and see each other (via webcam) where these options have been enabled. It’s [...]
How do Confer webcasts work?
The video of the live event will be available to watch on our website, with no additional software or downloads necessary. After purchasing the ticket, you’ll be given a unique login to a password protected page on our website where the video will be shown (in real-time on the day and for 1 month after the event). We’ll have a specialised AV team on-site at these specific events, making sure you get the benefit of high quality production, with good visual and sound quality. You will of course also be able to view any slide presentations being shown. Any supporting handouts, [...]
Will I be able to interact if I’m watching online?
We plan to allow email question submissions from those watching online. These questions will then be collated and passed onto the chairperson during the discussion points during the event. Further interactivity isn’t yet possible, but we are investigating how to enhance the interactivity in future.
If I miss the live stream, can I still watch the event after the live event has finished? And if so for how long?
Yes, absolutely. The event recording will be available to watch for 1 month after the date of the original broadcast.
Do I need any special software / downloads available?
No, there’s no special software required. The (HTML5) video player will play through most modern browsers, without any additional software or plug-ins required. We would however recommend that you have the latest version of your browser installed. Follow these links to download the latest browsers from: Google Chrome Mozilla Firefox Safari Opera Microsoft Edge If you have any issues or questions, please email ‘support@confer.uk.com’ or contact us on +44 (0) 207 535 7595.
I am not in the UK and don’t have a postcode or zip. How should I fill in that part of the form?
Insert 3 zeros (000)
I want to open an institutional account. How do I do that?
Follow the link: BUY THIS MODULE. Next, select the option Institutional Account and follow the prompt 'add to basket'. Update the quantity for one module per member of your group. We will then contact you to request their names and email addresses. Upon receipt of these we open an account for each person and supply them with a unique login password giving them complete access to the module for 365 days.
I have added too many items to my basket. How can I remove them?
Click the remove button in the payment page